See what’s outstanding.
A clear review list of open quotes, their status and the next agreed action. No guessing which spreadsheet or inbox has the latest answer.
A clear next step after every quote. Organise what’s outstanding, prepare thoughtful follow-ups and keep your team in control of customer conversations.
Start with a short conversation. No new software commitment.
Example roof repair
£4,800Record the quote and agree the next action.
Your wording. Your review. Your team sends.
Pause reminders and pass questions to the roofer.
“Could we talk through the scaffold allowance?”
Fictional quotation and reply. An illustration of the process, not a customer result.
When you’re busy on site, it helps to know which conversation needs your attention—and which one can wait.
A clear review list of open quotes, their status and the next agreed action. No guessing which spreadsheet or inbox has the latest answer.
Prepare a restrained reminder that sounds like your business. Your team approves the wording and decides whether it should be sent.
Questions, prices and commitments stay with you. Stop reminders when someone replies, opts out or makes their decision.
We begin with a practical diagnostic, using the systems you already have. More software is not the starting point.
Who sends it? Who checks for a reply? We map what happens today and identify whether there is a worthwhile gap to fix.
Set out a review list, wording and timing. Your team approves and sends eligible messages through its existing system.
Look at replies, confirmed outcomes and time spent. Decide whether the process is worth keeping before considering an ongoing service.
Explore how a quote moves from “sent” to “needs attention”, and what happens when a customer replies.
Interactive illustration using fictional records. No messages are sent. Please keep real customer details out of the example.
An illustration of the workflow. Quote values and simulated outcomes are not customer revenue or evidence of recovered work.
First, a short conversation to establish fit. If there is a useful problem to solve, agree a small, defined piece of work.
Your business controls sending in its existing eligible system. No guarantee of additional jobs. Written scope, supplier details and any applicable tax are confirmed before you commit. No orders or payments are taken through this website.
The right fit matters more than selling you another system.
No new subscription is required for the initial diagnostic. We start with your existing tools. Any later integration, ongoing service or additional cost would need a separate agreement.
Your team reviews, approves and sends messages through its existing eligible system. We help prepare the process and drafts. The diagnostic does not include unattended sending or a live inbox integration.
We cannot promise extra jobs or a particular conversion rate. We review actual replies, confirmed outcomes and time spent. If your existing follow-up already works well, an ongoing service may not be worthwhile.
Start by describing your process, not by sending homeowner records. We agree the minimum data, access and responsibilities before any customer information is shared. The online walkthrough uses fictional data only.
Tell us what works, what gets in the way and what you would want to keep. A short conversation is the next step—not a software subscription.
Send your business name and a couple of suitable times. We’ll arrange the conversation by reply.
Request a 15-minute conversation hello@crestrelay.co.ukThe button opens your email app. You can also copy the address above. Please don’t include homeowner details. How we handle enquiries.